Top 5 Questions to Ask Before Hiring a Car

Are you considering renting a car? Nice one! Whether you're moving around, it's a great way to explore. But hold on—before you grab those key cards, ask these five simple questions to avoid hidden headaches and keep your trip stress-free. Take a look at our reviews on google.

1. What’s actually included in the price?

The alluring offer of "£250 a day!" may not encompass all the details. Always ask for a complete cost evaluation. Things like:

Extra driver fees (if your partner wants a turn behind the wheel).
Security deposits (how much do they hold on your card?).
Fuel policies (do you return it empty, complete, or pay a fee?).
Mileage limits (unlimited, or pay extra if you go over?).

No one likes unexpected charges. Get it all spelt out front!

2. What’s the deal with insurance?

You need insurance by law, but not all policies are equal. Ask:

“What’s the excess?” That’s the amount you would pay if something goes wrong.
“What’s not covered?” (Tyres? Windscreens? Check the small stuff.)
“Can I reduce the excess?” (Some companies let you pay extra daily to lower it.)

Expert advice: Check if your car insurance or credit card covers hire cars—it might save you cash!

3. Can I check the car for scratches before I drive off?

Don’t skip this! Give the car a proper once-over:

Take photos/videos of every scratch, dent, or stain (like you’re a detective).
Ask the staff to note the damage on the paperwork (no “but that was already there!” arguments later).
Check tyres, lights, and fuel gauge (you don’t want to break down over a flat tyre).

If something looks dodgy, ask for a different car. Better safe than sorry!

4. Is there a mileage limit?

Some companies sneak in daily mileage caps (like 100 miles daily). Go over? Cha-ching—extra fees! If you are planning a big road trip, ask:

“Is mileage unlimited?” (If yes, it's perfect for long drives!)
“What’s the charge per extra mile?” (Avoid a bill shock later.)

Heads up: Unlimited mileage plans cost a lot, but they are worth it for adventures.

5. What if I need to cancel or change my booking?

Life happens! Maybe your train is delayed, or Storm Nigel ruins your plans. Ask:

“Can I cancel for free?” (Most companies allow this 24 to 48 hours before pickup.)
“Will I lose my deposit?” (Some keep it if you cancel at the last minute.)
“Can I extend the hire easily?” (If you fall in love with the Lake District, stay an extra day.)

Important Note:

Consider these five questions before signing the rental agreement. They can help you avoid surprises and ensure a smooth experience. At Go Rentals, we’re committed to providing hassle-free car rentals with no hidden fees, clear pricing, and the perfect vehicle for your needs. Our team will assist you throughout your trip so you can enjoy it.